Outcome.gg/Support

Support

A real person reads every message. Email is the fastest path — we typically reply within a business day.

Privacy & data

Data access requests, deletions, and any privacy-related question.

privacy@playante.net

Troubleshooting

Common questions

Quick answers to issues that come up often. Windows-companion-specific troubleshooting lives on the Windows download page.

I signed up for the waitlist but haven't gotten an invite.
Beta access is rolling out in waves starting mid-summer 2026. We invite people in the order they signed up. If you signed up months ago and still don't see an invite, email support@playante.net with the email you used and we'll check.
I can't pair my PC and my iPhone.
The pairing QR is single-use and expires in five minutes. If your iPhone scanner times out, generate a new QR from the Companion's Pairing view. Both devices need internet access — the handshake goes through our servers, not your local network. More on the Windows download page.
I want to delete my account.
Email privacy@playante.net from the address on your account. We'll confirm and process your deletion within the timelines described in the Privacy Policy.
How do I update the companion?
The companion checks for updates on launch and applies them automatically after a confirmation prompt. You can also re-download the latest signed installer from the Windows download page once the public build is live.
What does the FAQ on the home page cover?
Product-level questions — what Outcome is, when it's available, what the companion does, what platforms we support. See the FAQ on the home page.

Where to look

Other useful pages

Release Notes

Version history, what's new, fixes and known issues for both the iOS app and the companion.

Open release notes →

Privacy Policy

How we collect, use, store, and let you control your data.

Read the policy →

Terms of Service

The legal agreement between you and ANTE Digital INC.

Read the terms →